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About the City
Midrand originally grew around "Halfway House"; a 19th-century staging post established in 1890 for commuters travelling between Johannesburg and Pretoria. Officially established as an independent municipality in 1981, it was later incorporated into the City of Johannesburg Metropolitan Municipality in 2000.
Today, Midrand has transformed into a massive economic hub that has experienced rapid growth over the last decade. It serves as a major commercial center hosting the headquarters of numerous large corporations, as well as landmark developments like the Mall of Africa and the Gallagher Convention Centre.
Daily Fact
Service Delivery Guide
Brought to you by the Noordwyk Residents Association · Together We Can, Together We Care
💚 · See it? Report it.
-
Service Delivery Guide
Brought to you by the Noordwyk Residents Association · Together We Can, Together We Care 💚 · See it? Report it.
1. City Power
Issues handled: Electricity outages, meter issues, street lights, prepaid/smart metering.
- Phone: 0800 562 874 — Option 2
- Phone: 011 375 5555 — Option 2
- Website: citypower.mobi
- App: My Citypower
- X: @CityPowerJhb
2. Pikitup
Issues handled: refuse removal, clearing public bins, illegal dumping.
- Phone: 0860 562 874 — Option 4
- WhatsApp: 082 779 1361
3. Joburg Water
Issues handled: sewage leaks, burst pipes, damaged meters, fire hydrant valves.
- Phone: 0860 562 874
- Phone: 076 333 5052
- Email: customerservice@jwater.co.za
- X: @JHBWater
4. Services / JMPD
Issues handled: fires, noise control, ambulance services, by-law infringements, traffic enforcement & licensing.
- Phone: 011 758 9620
- Phone: 011 375 5918
- Fire: 011 375 5911
5. Joburg Road Agency
Issues handled: potholes, storm drains, reinstatement, road markings, signage, traffic signals, pavements.
- Phone: 080 002 587
- Phone: 0860 562 874 — Option 5
- Email: hotline@jra.org.za
- X: @MyJra
6. Billing Queries
Issues handled: billing, statements, payment arrangements.
- Phone: 0860 562 874 — Option 1
- Email: regionRevenue@joburg.org.za
- Website: www.joburg.org.za
7. City Parks
Issues handled: tree pruning, grass cutting, pools, libraries, recreation centres, parks, open spaces.
- Phone: 0860 562 874 — Option 0
- Fallen trees: 011 712 6600
8. Health-Related Issues
Issues handled: health department and environmental health.
- Phone: 011 375 5555
- Ask for: Environmental Health
- Regional Office: 011 681 8082
9. Hijacked Properties
Issues handled: hijacked and abandoned properties.
- Phone: 080 000 2587
- Contact: GFIS
10. Building Control
Issues handled: town planning, building inspector, plans, urban management, zoning.
- Email: ComplaintsPLE@joburg.org.za
11. Emergency numbers
JMPD: 011 375 5911
Fire: 011 375 5911
Ambulance: 011 375 5911
Crime Stop: 08600 10111
12. How to report
- See it.
- Report it.
- Get a reference number.
- Follow up.
Together We Can, Together We Care
Be Aware · Be Involved · Be Proud · Be Noordwyk
A better community starts with us!
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Crime Statistics
Monthly breakdown normalized per 10,000 residents
Population: 350,000 +
Crime Statistics
Monthly breakdown normalized per 10,000 residents
Fetching latest crime insights...
2026 Elections Voting Guide
Essential information for voting in Midrand.
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2026 Elections Voting Guide
Essential information for voting in Midrand.
When are the elections?
Wednesday, 4 November 2026 · 07:00 - 21:00
What am i voting for?
You are voting for both your local ward and the metro council at the exact same time.
What should I bring?
Your ID Book / Smart Card ID
Where do i vote?
Find your voting station here
How it will work
Ballot 1: Your Ward
What it looks like: This ballot lists individual names alongside party logos (or "Independent" markers).
Who you are voting for: You are voting directly for a specific person to be the Ward Councillor for your area (e.g., Ward 112, which covers Noordwyk).
The goal: This is the person you want to go to when the streetlights are out, the bins aren't collected, or the roads have potholes. The person with the most votes in your ward wins the seat.
Ballot 2: Your Municipality (City of Johannesburg)
What it looks like: This ballot only lists political parties and their logos—there are no individual candidate names or faces.
Who you are voting for: You are voting for the political party you want to control the entire City of Johannesburg Council.
The goal: These votes are pooled together across the whole of Johannesburg. Seats are given based on the percentage of the total vote they get (proportional representation). The party (or coalition of parties) that gets the majority of seats will then choose the Executive Mayor and run the metro's broader budget and infrastructure.